As the recipients of the award for the Mayor’s Employee of the Month Program, please join us in extending warm congratulations to Gloria Gouse in receiving this recognition. After a review of all of the nominations, the Selection Committee chose her as the winners for her outstanding customer service, teamwork, positive attitude and willingness to always go above and beyond expectation.

Gloria, whose official title is Clerk Uniform Services, began her employment with the City of Milford on July 16, 2012. Gloria attends to each of her daily tasks in a professional and cheerful manner. Vital to the department, Gloria works well with each and every member of the department with which she comes in contact.

Gloria is very knowledgeable regarding all aspects of her job at the Fire Department. She is known to update procedures and bring about improvements that benefit not only the department but the public at large. Gloria is responsible for maintaining the multiple accounts of the Fire Department and is the go-to person for any inquiries regarding the various division accounts. She prepares the multiple division monthly reports to present to the Fire Commissioners, and records the notes and minutes for the officers’ meeting held every Tuesday, transcribing the same for the chiefs and Fire Commissioners. Gloria assists the Emergency Management Division with publishing pertinent information for the citizens of Milford.

Gloria’s dedicated service and professionalism are evident as she executes each of her job responsibilities. These are just a few of the many reasons the Mayor extends his sincere congratulations and appreciation to Gloria.