Town officials have failed to allay concerns about the capabilities of the town's emergency services. Despite the fact that American Medical Response fell short of its obligations to the town for eight of 11 months in 2007, there has been no documentation of any definitive actions taken to deal with those deficiencies. Residents have been left wondering about AMR's ambulance response times, and whether they can rely on the emergency services available to them.
Ambulance response times came under scrutiny because of a prolonged response time by an AMR ambulance to a medical emergency on Dec. 20. A special meeting of the Emergency Medical Services Commission was held on Jan. 4 to address any concerns stemming from that event.